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Process & Systems Improvement

Processes and systems can be easily overlooked. They can often seem boring, an afterthought perhaps. But, in any business, as in any complex environment, it is the processes and systems in use on a day-to-day basis that determine operational and organisational performance.

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Effective processes and systems are the foundations, the building blocks, of cost efficiency and adaptability to change. Strong foundations can lead to success. Weak process foundations provide distractions or worse exacerbate business failure.
Ellis Kane Consulting can provide in-depth reviews of the processes and systems in
your business.

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A typical process review starts with business process mapping, as this helps to identify the root causes of issues and risks along with a whole host of other benefits including:

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  • Improved understanding of current processes by users and stakeholders.

  • Highlighting process handover points, points of weakness, bottlenecks and detailed use of resources.

  • Workflow tracking with the importance of clarified roles and responsibilities (RACI).

  • The need for and subsequent initiation of process improvements.

  • The identification of where ways of working are no longer fit for purpose and require re-designing or replacement with a new process management system.

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Once an improved plan is agreed, Ellis Kane Consulting can support in a variety of ways including the specification and selection of a new process management system if required with its extensive system sourcing experience if required. 

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Knowing that your processes and systems are efficient, effective and working well will release time and energy for you and your team to concentrate on more value adding and forward-focussed activities.

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Contact

Thank you for your interest in Ellis Kane Consulting and our services, all of which can help to ensure that your business can recognise and adapt to future challenges. Send us an email with a brief outline of the challenges your business is facing and we can give you an overview of how we can help.

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